A privacy policy is important to include in your store to give your shoppers assurance that their information is stored securely. For some payment gateways or services, a link to your privacy policy or terms of service is required.
What is a Privacy Policy? #
A privacy policy is a legal statement that explains to visitors what information you are collecting about them when you collect it, and how you use it. It’s meant to reassure visitors that their confidential information is safe and secure, and will only be used in relation to your business.
Many states, countries, and other jurisdictions require a privacy policy by law for websites that collect any information from visitors. Being an ecommerce platform, your Ecomly store collects some personal information from your shoppers and customers, such as their email address, name, shipping address, and phone number.
Another reason for having a privacy policy is to inform visitors that when they click a link to leave your site and go to a third-party website, the privacy policy in place on your site is no longer enforced. It is the visitor’s responsibility to check the third-party website’s policies.
Browser Cookies #
A browser cookie is a small amount of information sent from a website and saved into a visitor’s web browser.
Commonly, websites use cookies to:
- Track the surfing habits of visitors
- Make it easier for returning customers to log in
- Remember what products were added to the shopping cart
When cookies are used in these ways, it must be made apparent in the site’s privacy policy. BigCommerce does use cookies to remember what is in a shopper’s shopping cart. This helps to generate information for the Abandoned Cart Recovery.
Privacy Policy Generators #
There are several websites that can help you to create a privacy policy that fits your store’s needs.
Adding a Privacy Policy #
You can use one of your store’s web pages for your privacy policy. See Add Pages for more information.
Setting up GDPR with Privacy policy #
GDPR requires that the privacy policy be linked and consented to account signup. See how to setup GDPR plugin.