Learn how to install, configure and use Ecomly
Before adding your first product, let’s get familiar with how product categories, tags, and attributes work.
Product categories and tags work in much the same way as normal categories and tags you have when writing posts in WordPress. They can be created, edited, and selected at any time. This can be done when you first create a product or come back and edit it or the category/tag specifically.
These can be added per product, or you can set up global attributes for the entire store to use (e.g., in layered navigation).
To learn more, see: Managing Product Categories, Tags and Attributes
With attributes and categories set up and stock management configured, we can begin adding products. When adding a product, the first thing to decide is what type of product it is.
SKU, or Stock Keeping Unit number, is a unique number assigned to a product for, amongst other things, the purpose of keeping track of inventory.
The SKU field can accept up to 255 characters, which can include alphanumeric values and some special characters. The input is checked using the WordPress function santize_text_field, which means HTML, invalid UTF characters, and octets will be removed when saved (an octet is defined by % followed by 2 characters with a value in the range of a-f or 0-9).
Adding a Simple product is similar to writing a post in WordPress.
Note: Virtual products don’t require shipping — an order with virtual products won’t calculate shipping costs.
The Product Data meta box is where the majority of important data is added for your products.
The inventory section allows you to manage stock for the product individually and define whether to allow backorders and more. It enables you to sell products and allows customers to add them to the cart to buy.
Enable Stock Management must be selected in Products Inventory Settings; otherwise, only the ‘Stock status’ option is visible in the Product Data Inventory box.
Options when stock management at product level is disabled. You are responsible for updating the Stock Status.
Options when stock management at product level is enabled.
Using up-sells and cross-sells, you can cross-promote your products. They can be added by searching for a particular product and selecting the product from the dropdown list:
Up-sells are displayed on the product details page. These are products that you may wish to encourage users to upgrade, based on the product they are currently viewing. For example, if the user is viewing the coffee product listing page, you may want to display tea kettles on that same page as an up-sell.
Cross-sells are products that are displayed with the cart and related to the user’s cart contents. As an example, if the user adds a Nintendo DS to their cart, you may want to suggest they purchase a spare stylus when they arrive at the cart page.
Grouping – Used to make a product part of a grouped product. More info is below at Grouped Products.
On the Attributes tab, you can assign details to a product. You will see a select box containing global attribute sets you created (e.g., platform). More at: Managing Product Categories, Tags, and Attributes.
Once you have chosen an attribute from the select box, click add and apply the terms attached to that attribute (e.g., Nintendo DS) to the product. You can hide the attribute on the frontend by leaving the Visible checkbox unticked.
Custom attributes can also be applied by choosing Custom product attribute from the select box. These are added at the product level and won’t be available in layered navigation or other products.
Add an excerpt. This typically appears next to product imagery on the listing page, and the long description appears in the Product Description tab.
Video embeds (oembed) may be used, as of version 3.1x.
On the right-hand side of the Add New Product panel, there are product categories in which you can place your product, similar to a standard WordPress post. You can also assign product tags in the same way.
Add the main product image and a gallery of images. More at: Adding Product Images and Galleries.
In the Publish panel, you can set Catalog Visibility for your product.
You can also set whether the product is promoted in product categories, up-sells, related products as a Featured Product. For example, you could tick the Featured box on all bundles you sell.
A grouped product is created in much the same way as a Simple product. Grouped products are like lists of other products in your shop, and as a result, do not have prices or stock numbers of their own. To create one, select Grouped Product from the Product Type dropdown.
To create your parent product select ‘Grouped’ from the Product Type dropdown.
The Grouped product is still an empty group. To this Grouped product, you need to:
Having the choice to first create Simple products and add them to a Grouped product later, or first create a Grouped product and add Simple products later gives you the flexibility to add Simple products to more than one Grouped product.
When adding a Simple product, you can tick the Virtual checkbox box in the product type panel. Enabling this disables all shipping-related fields such as shipping dimensions. A virtual product will also not trigger the shipping calculator in the cart and checkout.
When adding a simple product, you can select the Downloadable checkbox box in the product type panel. This adds two new fields:
For maximum flexibility, downloadable products also incur a shipping cost (if, for example, you were offering both a packaged and a downloadable version of a product, this would be ideal). You can also check the Virtual box if the downloadable product is not shippable.
Note: If the Completed Order Email doesn’t contain downloadable links, see this Troubleshooting Guide.
Select ‘External/Affiliate’ from the product type dropdown. This will change the Product data meta box a bit. It first removes the shipping section from the left side. It then adds two new fields in the General section, the Product URL and Button text fields. The Product URL field is the destination where users can purchase this product. Then the Button text lets you change the normal Add to cart button text to your preferred text.
Variable products are one of the more complex product types. They let you define variations of a single product where each variation may have a different SKU, price or stock level.
See our Variable Product docs for a guide on creating a product with variations.
Select whether to allow Backorders from the dropdown, if you are managing stock on a product. Use Advanced Notifications (separate purchase) to help notify someone other than the shop admin if backorders are placed.
To allow backorders, the Stock status must be set to In Stock even though the Stock Quantity is 0 or less.
Most payment gateways charge immediately. If you want to wait to charge customers for an item when it’s back in stock, use any WooCommerce Waitlist plugin (separate purchase) to email all users, notifying them that the item is back in stock with a link to purchase.